NHIA (National Health Insurance Authority) underwent a significant transformation by embracing a digital health mandate aimed at improving insurance. With a focus on innovation and accessibility, NHIA modernized its processes and services. Mistletoe played a crucial role by enabling NHIA through its value-based care product marketing and education initiatives. By promoting awareness and understanding of these products, Mistletoe empowered NHIA to better serve its members, resulting in improved healthcare access and outcomes across Ghana.